Surat Municipal Corporation has always aspired to achieve total customer satisfaction & has endeavoured the same through various methodologies. With the following objectives in mind, S.M.C. started an E-governance project through 17 city civic centers right now. This is further integrated with an in-house Management Information Systems (M.I.S.) that given an instant and as-is report on all activities of City Civic Center on Municipal Commissioner desktop.
Currently SMC is serving the citizens at 17 Civic Centers.
SERVICES OFFERED
- Property Tax Collection
- Professional Tax Collection
- Birth & Death Certificates
- Shops & Establishment registration
- Complain Registration
- Installment of Municipal tenement, EWS houses & shopping complexes
- Part plan of T.P.Maps
- Collection center for all type of applications
- Distribution of all types of forms/publications of S.M.C.
LIST OF SMC CIVIC CENTRES BY ZONE – SURAT
| Zone | Civic Center | Address | Center Timings |
| West Zone | West Zone | West Zone Office, Tadwadi, New Rander Road, Surat | 10:30 am to 6:10 pm |
| West Zone | Adajan | Adajan Drainage Pumping Station, Nr. Bhulkabhavan School, Adajan-Hazira Road, Surat | 10:30 am to 6:10 pm |
| Central Zone | Central Zone | S.M.C. Main Office, Muglisara, Surat | 10:30 am to 6:10 pm |
| Central Zone | Ring Road | Nr. Millennium Market, M. G. Road, Surat | 10:30 am to 6:10 pm |
| North Zone | North Zone | Municipal Shopping Centre, Gotala Wadi, Katargam, Surat | 10:30 am to 6:10 pm |
| North Zone | Ved | Near Akhand Anand College, Ved Road, Katargam, Surat | 10:30 am to 6:10 pm |
| North Zone | Kosad | EWS Awas H2, Near Police Station, Kosad, Surat | 10:30 am to 6:10 pm |
| East Zone | East Zone | Nr. Saifee Society, Opp. Panchwati Wadi, Lambe Hanuman Road, Surat | 10:30 am to 6:10 pm |
| East Zone | Karanj | Nr. Karanj Health Center, Rachana Soc. Road, Karanj, Surat | 10:30 am to 6:10 pm |
| East Zone | Poona | Tekra Falia, Opp. Water Tank, Poona Gam, Surat | 10:30 am to 6:10 pm |
| South West Zone | South West Zone | Athwa Zone Office, Gokulam Dairy Road, Adarsh Society, Ghod dod Road, Surat | 10:30 am to 6:10 pm |
| South West Zone | Athwa | Vinayak Zariwala Swimming Pool, Athwalines, Chowpati, Surat | 9:30 am to
1:30 pm 4:00 pm to 8:00 pm |
| South Zone | South Zone | Udhna Main Road, Opp. Satyanagar Society, Udhna, Surat | 10:30 am to 6:10 pm |
| South Zone | Bhestan | Bhestan Char Rasta, Surat-Navsari Road, Bhestan | 9:30 am to 4:30 pm |
| South East Zone | South East Zone | Bh. Vatika Township, Model Township Road | 10:30 am to 6:10 pm |
| South East Zone | Limbayat | Sahid Bhagat Singh Chawk, Rustam Park, Limbayat | 10:30 am to 6:10 pm |
| South East Zone | Dindoli | Besides Municipal School No. 246-247, Dindoli Main Road, Nr. Ishwarpura Gam, Dindoli. | 10:30 am to 6:10 pm |
There are 3 Civic Centers in South East Zone, namely South East Zone, Limbayat and Dindoli.
There are 2 Civic Centers in South Zone, namely South Zone and Bhestan.
There are 2 Civic Centers in South West Zone, namely South West Zone office and Athwa.
There are 3 Civic Centers in East Zone, namely East Zone office, Karanj and Poona.
There are 3 Civic Centers in North Zone, namely North Zone office, Ved and Kosad.
There are 2 Civic Centers in Central Zone, namely SMC Main Office and Ring Road.
There are 2 Civic Centers in West Zone, namely West Zone office and Adajan.
Usual timing of SMC Civic Center is between 10:30 am to 6:10 pm.
Most of services offered in Civic Centers are also available online via Virtual Civic Centers on Surat Municipal Corporation SMC online portal as well as via Surat Municipal Corporation App on Google Play Store. Citizens can get the benefits from their home on the click of button.
